I don't know if I will ever get this fixed (at least until I get my next iMac), but it's a total FAIL by Apple that should be fixed regardless of warranty. While it's a quick and dirty solution that fits most of my needs, this is an unacceptable design flaw, especially for a product that costs $1700 to start. We have an official Apple reseller called iDigital (the Apple Store plans to open here soon to beat the Samsung stores springing up).Īnyway, I have not had time to bring in my iMac for repair, and I'm sure it will cost double or triple what people say on here (everything tech/gadget in Israel usually does!).įor now, I have a box that I use to prop up the screen in two positions. I bought the machine from the Apple Store online in the US and then my in-laws brought it to me in Israel where I live now. This happened to my 27'' iMac (late 2013 model) a few months ago. Repair Terms and Conditions and be found at. Refurbished parts may be used to repair the goods goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service.Apple is not responsible for any loss, corruption, or breach of the data on my product during service and.the Repair Terms and Conditions on the reverse side of this page will apply to the service of the product identified above.Has backup.Įstimated Turn Around Time: We'll call you in 3 - 5 daysĩ23-00151 MECHANISM 27"IMAC $ 28.41 $ 28.41 Issue: iMac hinge is broken and display falls down to lowest viewing position.
****** ***** Warranty Status: In Warranty(W) Not too bad IMHO: Fortunately my machine was still under warranty. Thought maybe some of you might appreciate a cost breakdown of how much it'd would be to get one fixed. The genius guy said they did not have the part in stock and would have to order it in and it would take 3 to 5 days to fix. I have not yet gotten it back from Apple since i took it in 2 days ago. I took it down to the apple store (still under warranty) and they sent me a copy of the costs involved in replacement of the hinge. My hinge made a sound like that of a steel marble hitting my desk when it broke. I had a broken hinge on my late 2013 imac I bought in Feb of 2014.
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